PromptVigilPromptVigil

Support Center

Need help? We're here for you. Choose the best way to get support below.

Contact Us

Email Support

Get help via email. We typically respond within 24 hours.

support@promptvigil.app

Sales Inquiries

Questions about Enterprise plans or custom solutions.

sales@promptvigil.app

Common Topics

Getting Started

  • How to install the browser extension
  • Setting up your account
  • Understanding protection alerts
  • Configuring sensitivity levels

Billing & Subscriptions

  • Upgrading or downgrading your plan
  • Managing payment methods
  • Canceling your subscription
  • Requesting refunds

Troubleshooting

  • Extension not detecting prompts
  • False positive alerts
  • Compatibility issues
  • Performance concerns

Policies

Frequently Asked Questions

Find quick answers to common questions about Prompt Vigil.

View FAQ

Report a Security Issue

Found a security vulnerability? Please report it responsibly to our security team.

Contact Security Team
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